On my travel blog, I wrote a blog post about a company, and mentioned that I wasnâ€™t happy with the service that they have provided. I emailed the company concerned and asked them to comment about the issue, at the time of writing this; they havenâ€™t taken me up on my offer.
If you complain about a company on your blog do you give them the opportunity to put their point of view across? If you donâ€™t, personally, I think you should, because there could have been a misunderstanding, or they might appreciate the chance to comment and improve their service.
What would you do?Tweet